• 1b Chapel Street, Redruth, Cornwall. TR15 2BY
  • info@x-actmanagment.co.uk
  • 9.00 am - 5.00 pm (weekday) | 9.00 am - 1.00 pm (sat)

Proactive, Reliable IT Support for Cornwall Businesses

When your IT runs smoothly, so does your business. Our Managed IT Support service gives you peace of mind by taking care of your tech, so you can focus on what you do best.Whether you're a small office or a growing company, we tailor our support packages to suit your needs and budget. From daily helpdesk support and remote monitoring to software updates, system maintenance, and cybersecurity — we keep everything running, secure, and up to date. With our in-house Network Operations Centre (NOC), we monitor your systems 24/7 to catch issues before they cause downtime. And if something goes wrong? Our friendly team is just a phone call away — no call centres, no jargon, just fast, expert support from real people who understand your business.

Our Managed IT Support includes:

  • 24/7 system monitoring
  • On-demand support
  • Software installation & updates
  • Hardware support
  • Data backup
  • Cybersecurity & antivirus
  • Monthly reporting
  • Vendor & licensing management

Why choose X-Act Management?

Local, responsive support team based in Redruth

Scalable packages that grow with your business

Transparent pricing with no hidden fees

Proven track record supporting businesses across Cornwall

Frequently Asked Questions

What is Managed IT Support?

Managed IT Support means we proactively look after your business technology — from daily helpdesk support and system updates to cybersecurity and backups — so you can focus on running your business without tech headaches.

Who is your service for?

We support all kinds of businesses across Cornwall, from small offices to larger companies. Our packages can be tailored to suit your size, needs, and budget.

What makes X-Act Management different?

We’re local and based in Redruth, so you get fast, friendly, and jargon-free help from real people who understand your business — not a distant call centre. Plus, our in-house Network Operations Centre keeps an eye on your systems 24/7 to catch problems before they cause disruption.

Cloud Computing Flexible, Secure, and Scalable Solutions for Modern Businesses

Empower your business with the freedom to work from anywhere, anytime. Our cloud computing services make it easy to access your files, systems, and applications securely — whether you're in the office, working from home, or on the move.

Our Cloud Services

No more outdated servers or lost data — just reliable, scalable tech that grows with your business. With expert setup, migration, and ongoing support from our local team, you can enjoy all the benefits of the cloud without the complexity.

  • Microsoft 365
  • Cloud file storage
  • Virtual desktops
  • Cloud-based backup
  • Scalable hosting
  • Email hosting
  • Cloud migration

Why choose X-Act Management?

Local support with national-level expertise

Smooth, stress-free migrations

Flexible packages to match your business size and goals

GDPR-compliant systems

Integrated with your existing IT infrastructure

Frequently Asked Questions

What is cloud computing?

Cloud computing lets your business store, access, and manage data and applications over the internet instead of relying on local servers or individual computers. It means your team can work securely from anywhere, anytime.

How secure is the cloud?

Very secure. We use GDPR-compliant systems, advanced encryption, and multi-layered security measures to protect your data. Plus, our local team monitors your systems and is always on hand for support.

Will the cloud work with my existing IT setup?

Yes. Our cloud solutions are designed to integrate seamlessly with your current systems and software, so you don’t have to start from scratch.

Secure, Automatic Backups That Protect What Matters Most

Your data is one of your most valuable assets — don’t leave it to chance. At X-Act IT, we provide reliable, automated data backup solutions to protect your business from data loss due to hardware failure, human error, cyberattacks, or natural disasters.

Our Backup Services Include

  • Daily automated backups
  • Full system imaging
  • Secure, encrypted cloud storage
  • Fast data recovery in case of loss
  • Backup monitoring & alerting
  • GDPR Compliant Storage
  • Disaster recovery planning

Why choose X-Act Management?

We offer both cloud-based and local backup options, ensuring your files, emails, systems, and critical information are always protected and recoverable. Whether you're a small office or a growing business, we tailor backup plans to suit your needs and industry requirements. With regular monitoring and full support from our local team, you can have peace of mind knowing your data is safe, secure, and always accessible when you need it most.

Frequently Asked Questions

Why do I need automated data backups?

Your business data is critical — and data loss can happen at any time due to hardware failure, accidental deletion, cyberattacks, or even natural disasters. Automated backups make sure your data is always protected without relying on manual processes.

How secure are your backups?

All backups are encrypted and stored in GDPR-compliant cloud storage or secure local devices. We also monitor your backups daily to catch any issues early.

How quickly can I recover lost data?

Our systems are designed for fast recovery. Whether you need to restore a single file or an entire system, we help get you back up and running as quickly as possible.

Strong, Secure, and Scalable Networks Built for Business

Your network is the backbone of your business — and we’re here to make sure it’s fast, secure, and built to last. Whether you're setting up a new office, expanding, or upgrading your current systems, we design and install network infrastructure that supports your operations today and into the future. From structured cabling and router/firewall setups to switches, access points, and server installations, we tailor every solution to your business’s size, layout, and needs. With proactive monitoring and expert support from our in-house team, you get reliable connectivity with minimal downtime — and zero guesswork.

Our Network Services Include:

  • Network design & installation
  • Cabling & cabinet installations
  • Firewall & router configuration
  • Switches & access point setup
  • Server installation & maintenance
  • Secure remote access (VPNs)
  • Ongoing monitoring

Why choose X-Act Management?

Experienced local team with fast response times

Scalable setups to grow with your business

Secure, optimised networks tailored to your environment

Full installation, documentation, and support

Frequently Asked Questions

What do you mean by “network infrastructure”?

Network infrastructure covers everything that keeps your business connected — including cabling, routers, firewalls, switches, access points, servers, and secure remote access. It’s the backbone that keeps your systems, people, and data working together smoothly.

Can you design a network for my specific office or site?

Absolutely. Every business is different. We assess your layout, size, workflow, and future plans to design a network that fits your exact needs.

Will my business be offline during installation?

We plan installations and upgrades carefully to minimise downtime. Where possible, work is done outside of business hours or in stages to keep disruption to a minimum.

Hardware & Software Procurement The Right Tech,
Without the Hassle

Finding the right equipment and software for your business can be time-consuming and confusing — but it doesn’t have to be. At X-Act IT, we take the stress out of sourcing the best tools for your needs, budget, and growth plans.

What We Provide

We supply everything from laptops, desktops, and servers to printers, networking gear, and accessories — all from trusted brands. Need software? We’ll help you choose, license, and install the right packages, whether it’s Microsoft 365, antivirus, cloud tools, or specialised business software. We’ll even handle setup and configuration so you’re ready to go on day one.

  • Business-grade computers
  • Laptops, desktops & servers
  • Monitors, printers & accessories
  • Microsoft 365 & licensing
  • Antivirus, backup & cybersecurity
  • Networking hardware & Wi-Fi
  • Setup & user onboarding

Why choose X-Act Management?

Trusted advice on what to buy (and what to avoid)

Competitive pricing with full warranties

Tailored recommendations to suit your business

Expert setup & aftercare from a local team

Frequently Asked Questions

What does “hardware & software procurement” mean?

It means we help you choose, buy, and set up the right equipment and software for your business — so you don’t have to spend hours researching or worrying about compatibility.

Will you help us choose what to buy?

Yes! We offer trusted, brand-neutral advice based on your needs, budget, and growth plans — so you only get what truly helps your business.

Do you handle installation too?

Absolutely. We don’t just deliver your new tech — we handle setup, configuration, and even user onboarding, so everything works perfectly from day one.
Managed IT Support

Proactive, Reliable IT Support for Cornwall Businesses

When your IT runs smoothly, so does your business. Our Managed IT Support service gives you peace of mind by taking care of your tech, so you can focus on what you do best.Whether you're a small office or a growing company, we tailor our support packages to suit your needs and budget. From daily helpdesk support and remote monitoring to software updates, system maintenance, and cybersecurity — we keep everything running, secure, and up to date. With our in-house Network Operations Centre (NOC), we monitor your systems 24/7 to catch issues before they cause downtime. And if something goes wrong? Our friendly team is just a phone call away — no call centres, no jargon, just fast, expert support from real people who understand your business.

Our Managed IT Support includes:

  • 24/7 system monitoring
  • On-demand support
  • Software installation & updates
  • Hardware support
  • Data backup
  • Cybersecurity & antivirus
  • Monthly reporting
  • Vendor & licensing management

Why choose X-Act Management?

Local, responsive support team based in Redruth

Scalable packages that grow with your business

Transparent pricing with no hidden fees

Proven track record supporting businesses across Cornwall

Frequently Asked Questions

What is Managed IT Support?

Managed IT Support means we proactively look after your business technology — from daily helpdesk support and system updates to cybersecurity and backups — so you can focus on running your business without tech headaches.

Who is your service for?

We support all kinds of businesses across Cornwall, from small offices to larger companies. Our packages can be tailored to suit your size, needs, and budget.

What makes X-Act Management different?

We’re local and based in Redruth, so you get fast, friendly, and jargon-free help from real people who understand your business — not a distant call centre. Plus, our in-house Network Operations Centre keeps an eye on your systems 24/7 to catch problems before they cause disruption.

Cloud Computing Flexible, Secure, and Scalable Solutions for Modern Businesses

Empower your business with the freedom to work from anywhere, anytime. Our cloud computing services make it easy to access your files, systems, and applications securely — whether you're in the office, working from home, or on the move.

Our Cloud Services

No more outdated servers or lost data — just reliable, scalable tech that grows with your business. With expert setup, migration, and ongoing support from our local team, you can enjoy all the benefits of the cloud without the complexity.

  • Microsoft 365
  • Cloud file storage
  • Virtual desktops
  • Cloud-based backup
  • Scalable hosting
  • Email hosting
  • Cloud migration

Why choose X-Act Management?

Local support with national-level expertise

Smooth, stress-free migrations

Flexible packages to match your business size and goals

GDPR-compliant systems

Integrated with your existing IT infrastructure

Frequently Asked Questions

What is cloud computing?

Cloud computing lets your business store, access, and manage data and applications over the internet instead of relying on local servers or individual computers. It means your team can work securely from anywhere, anytime.

How secure is the cloud?

Very secure. We use GDPR-compliant systems, advanced encryption, and multi-layered security measures to protect your data. Plus, our local team monitors your systems and is always on hand for support.

Will the cloud work with my existing IT setup?

Yes. Our cloud solutions are designed to integrate seamlessly with your current systems and software, so you don’t have to start from scratch.

Secure, Automatic Backups That Protect What Matters Most

Your data is one of your most valuable assets — don’t leave it to chance. At X-Act IT, we provide reliable, automated data backup solutions to protect your business from data loss due to hardware failure, human error, cyberattacks, or natural disasters.

Our Backup Services Include

  • Daily automated backups
  • Full system imaging
  • Secure, encrypted cloud storage
  • Fast data recovery in case of loss
  • Backup monitoring & alerting
  • GDPR Compliant Storage
  • Disaster recovery planning

Why choose X-Act Management?

We offer both cloud-based and local backup options, ensuring your files, emails, systems, and critical information are always protected and recoverable. Whether you're a small office or a growing business, we tailor backup plans to suit your needs and industry requirements. With regular monitoring and full support from our local team, you can have peace of mind knowing your data is safe, secure, and always accessible when you need it most.

Frequently Asked Questions

Why do I need automated data backups?

Your business data is critical — and data loss can happen at any time due to hardware failure, accidental deletion, cyberattacks, or even natural disasters. Automated backups make sure your data is always protected without relying on manual processes.

How secure are your backups?

All backups are encrypted and stored in GDPR-compliant cloud storage or secure local devices. We also monitor your backups daily to catch any issues early.

How quickly can I recover lost data?

Our systems are designed for fast recovery. Whether you need to restore a single file or an entire system, we help get you back up and running as quickly as possible.

Strong, Secure, and Scalable Networks Built for Business

Your network is the backbone of your business — and we’re here to make sure it’s fast, secure, and built to last. Whether you're setting up a new office, expanding, or upgrading your current systems, we design and install network infrastructure that supports your operations today and into the future. From structured cabling and router/firewall setups to switches, access points, and server installations, we tailor every solution to your business’s size, layout, and needs. With proactive monitoring and expert support from our in-house team, you get reliable connectivity with minimal downtime — and zero guesswork.

Our Network Services Include:

  • Network design & installation
  • Cabling & cabinet installations
  • Firewall & router configuration
  • Switches & access point setup
  • Server installation & maintenance
  • Secure remote access (VPNs)
  • Ongoing monitoring

Why choose X-Act Management?

Experienced local team with fast response times

Scalable setups to grow with your business

Secure, optimised networks tailored to your environment

Full installation, documentation, and support

Frequently Asked Questions

What do you mean by “network infrastructure”?

Network infrastructure covers everything that keeps your business connected — including cabling, routers, firewalls, switches, access points, servers, and secure remote access. It’s the backbone that keeps your systems, people, and data working together smoothly.

Can you design a network for my specific office or site?

Absolutely. Every business is different. We assess your layout, size, workflow, and future plans to design a network that fits your exact needs.

Will my business be offline during installation?

We plan installations and upgrades carefully to minimise downtime. Where possible, work is done outside of business hours or in stages to keep disruption to a minimum.

Hardware & Software Procurement The Right Tech,
Without the Hassle

Finding the right equipment and software for your business can be time-consuming and confusing — but it doesn’t have to be. At X-Act IT, we take the stress out of sourcing the best tools for your needs, budget, and growth plans.

What We Provide

We supply everything from laptops, desktops, and servers to printers, networking gear, and accessories — all from trusted brands. Need software? We’ll help you choose, license, and install the right packages, whether it’s Microsoft 365, antivirus, cloud tools, or specialised business software. We’ll even handle setup and configuration so you’re ready to go on day one.

  • Business-grade computers
  • Laptops, desktops & servers
  • Monitors, printers & accessories
  • Microsoft 365 & licensing
  • Antivirus, backup & cybersecurity
  • Networking hardware & Wi-Fi
  • Setup & user onboarding

Why choose X-Act Management?

Trusted advice on what to buy (and what to avoid)

Competitive pricing with full warranties

Tailored recommendations to suit your business

Expert setup & aftercare from a local team

Frequently Asked Questions

What does “hardware & software procurement” mean?

It means we help you choose, buy, and set up the right equipment and software for your business — so you don’t have to spend hours researching or worrying about compatibility.

Will you help us choose what to buy?

Yes! We offer trusted, brand-neutral advice based on your needs, budget, and growth plans — so you only get what truly helps your business.

Do you handle installation too?

Absolutely. We don’t just deliver your new tech — we handle setup, configuration, and even user onboarding, so everything works perfectly from day one.